Privacy Policy

Last Updated: 09/01/2026

At Halwa Electronics, we are committed to protecting your privacy in accordance with the Sultanate of Oman’s Personal Data Protection Law (PDPL) issued by Royal Decree No. 6/2022. This policy explains how we collect, use, and safeguard your personal information.

Halwa Electronics is located at Al Ghubra 12, Muscat, Sultanate of Oman, and all personal data is processed in compliance with applicable laws and regulations within the Sultanate.

1. Data Controller & Contact Information

The entity responsible for your data is Halwa electronics, located in [Muscat, Oman].

Data Protection Contact: Elham Dadravesh
Email: [email protected]
Phone: +968 74147720

2. Information We Collect & Why

Under Omani law, we only process data with your explicit consent or for the execution of your purchase contract.

Account & Order Info: When you buy electronics, we collect your name, Omani Civil ID (if required for high-value items/customs), delivery address, and phone number to fulfill your order.
Comments: We collect data shown in the comments form, plus your IP address and browser agent string to help prevent spam.
Media: If you upload images (e.g., for a product review), please avoid images with embedded location data (EXIF GPS). Visitors can download and extract this data.

3. Cookies

We use cookies to enhance your experience and remember your preferences:

Login Cookies: If you log in, we set cookies to save your info and screen choices. Login cookies last 2 days; screen options last 1 year. If you select “Remember Me,” your login persists for 2 weeks.
Comment Cookies: You may opt-in to saving your name and email in cookies when leaving a comment (lasts 1 year).

Payment & Delivery: We share your data with payment gateways and courier services in Oman to deliver your electronics.
International Transfers: If your data is transferred outside of Oman (e.g., to international cloud servers), we ensure the destination provides a level of protection equal to Omani law, and we obtain your consent for such transfers.
Spam Detection: Visitor comments may be checked through an automated spam detection service.

5. Your Rights (Oman PDPL)

As a data owner in Oman, you have the following rights which we will address within 45 days of your request:

Right to Revoke Consent: You can withdraw your consent for data processing at any time.
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we update or correct inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): You can request the deletion of your data, unless we are legally required to keep it (e.g., for tax/accounting).
Right to Portability: You can request to transfer your data to another service provider.

6. Data Retention

Orders: We keep purchase records for as long as required by Omani tax and commercial laws (typically 5–10 years).
Comments: Comments and their metadata are retained indefinitely unless you request deletion.
User Profiles: For registered users, we store the personal info provided in their profile. Users can see, edit, or delete their info at any time (except their username).

7. Security & Data Breach

We implement technical and organizational measures to protect your data. In the event of a data breach that poses a risk to your rights, we are committed to notifying you and the Ministry of Transport, Communications and Information Technology (MTCIT) within 72 hours as per Omani law.

8. Marketing

We will only send you marketing emails or SMS if you have provided explicit written or electronic consent. You can “Opt-out” at any time via the link in our emails.